Shipping policy
Last updated: June 2026
Thank you for shopping with Alinna Beauty. We are committed to delivering your order safely and on time.
Order Processing: Customized orders will be processed approximately 2-5 days after payment (production time varies depending on the product and order quantity; please inquire before placing your order). In-stock orders will be processed approximately 1-3 days after payment, excluding weekends and public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
International Shipping: We ship to destinations worldwide, including Australia, Canada, the UK, Germany, France, Japan, South Korea, Singapore, Hong Kong, the UAE, and some European countries. You can inquire about the destination and shipping costs before placing an order.
| Shipping Method | Estimated Delivery |
|---|---|
| USPS International | 10–20 business days |
| DHL，UPS, Fedex Express | 7-10 business days |
| Air Shipping (DDP) | 10-12 business days |
| Sea Shipping (DDP) | 25-30 business days |
| Train Shipping (DDP) | 30-35 business days |
Delivery times may vary depending on customs clearance procedures in the destination country.
Duties & Taxes International orders may be subject to import duties and taxes upon arrival. These charges are the responsibility of the customer. Alinna Beauty is not liable for any customs fees or delays caused by customs processing.
Order Tracking Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package through the respective carrier's website.
Lost or Damaged Packages If your package is lost, damaged, or significantly delayed, please contact us at:
- Email: alinnabeauty@hotmail.com
- Website: alinnabeauty.com
We will work with the carrier to resolve the issue as quickly as possible.